Returns & Exchanges
At Fleshlight, we prioritize your satisfaction and offer a seamless 30-day return policy for all unworn and unwashed apparel. If your purchase doesn't fit or meet your expectations, we are here to help you find the perfect style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange within 5 to 7 business days.